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Payment

Dutchbone accepts payments via VISA, MasterCard, American Express, Maestro, PayPal, iDeal, Klarna, Bancontact, KBC. Additional charges such as VAT and other taxes and duties are included in the advertised prices.

Klarna

In the checkout you can choose the Klarna payment method. Only simple personal data that are always in your memory are needed. The payment term starts as soon as the order has been shipped. You then have 14 days to pay for the order.

Shipping

At this time, we ship to the following European countries: Netherlands and Belgium.
For orders under €50 the shipping costs are:

Netherlands: € 6,95
Belgium: € 9,95

If you want to know in which countries Dutchbone is sold even more, use our storelocator.

Delivery

The following delivery times apply for all orders (except out-of-stock items): 1-2 business days.
When your order has left our warehouse and is on its way to you, you receive an email.

Benelux

We deliver at the home address that is listed when creating the order. This means there should be somebody at home when we deliver. If no one is there, the package will be delivered to a PostNL collection point the same day, or the following morning for evening deliveries. Changing the delivery slot is possible using the track & trace system.

How to place an order

On Dutchbone.com, it is easy to place an order:

1. Find the product you want
2. Click Add to Cart, your product is added to cart and you can continue shopping
3. Click on the shopping cart to view and edit your order
4. When you are happy with your shopping cart, click Go to Checkout and proceed through the remaining steps
5. At the end of step 2 Review & Payments, click on Pay order. By clicking you confirm the order, and will be redirected to the Multisafepay payment page
6. Changing your order is only possible before going to the MultiSafepay payment screen
7. After the successful completion of your payment, your order will be officially placed. Once your payment is successful, you’ll receive an order confirmation and invoice
8. Congratulations! You’ve successfully placed an order at Dutchbone.com